Last update: 4/4/2024

1. Privacy Policy

Our Identity and Contact Details

Inoxstyle Srl ("Inoxstyle" / "we") is a company registered in Italy (registration number IT02262900463) with registered office at Via Don Romeo Domenichini, 89 - 55041 Camaiore (LU).

Purposes for Which Personal Data is Collected, Processed, Used, and Disclosed by Us

Inoxstyle may receive or collect your personal data including, but not limited to, your name and contact details (e.g., address, telephone number, email address). We may collect this information from you (e.g., by filling in forms or corresponding with us by phone, email, or otherwise).

This information is held, processed, used, and disclosed by us as follows:

1. to provide you with our product or services;

2. to improve our customer service and make our services more valuable to you (including customizing our website to enhance your personal online experience);

3. to enable us to develop and market other products and services and, where you have consented, to be contacted for such purposes;

4. to respond to your inquiries and requests;

5. to send you details of promotions, offers, which we believe may be of interest to you where you have consented to be contacted for such purpose;

6. to maintain documentation and comply with legal, regulatory, and corporate governance obligations;

7. to maintain our business relationship, where you are a user of our website or a customer;

8. to fulfill contractual obligations with our customers;

9. to maintain, expand, and develop our business;

10. to process data where we are legally required to process such data or where processing is necessary for the performance of our obligations or exercise of our rights in relation to employment law, safety, and protection;

11. we reserve the right to transfer your information to third parties in the event of a sale, merger, liquidation, receivership, or transfer of all or substantially all of our business provided that the third party agrees to adhere to the terms of this privacy policy and provided that the third party uses your personal data solely for the purposes that you have provided. You will be notified in the event of such transfer and will be given the opportunity to opt out.

12. to third parties performing functions on our behalf and providing services to us, such as payment services, shipping companies, IT consultants conducting testing and development activities on our business information systems. These third parties adhere to similar confidentiality commitments;

13. to respond to and defend against legal claims;

14. to notify changes to our service;

Legal Basis for Processing Personal Data:

The legal basis for processing personal data is as follows:

1. for the performance of a contract to which you are a party or to take steps necessary to enter into a contract;

2. for the purposes of our legitimate interests or those of third parties. These legitimate interests are outlined above in the section "Purposes for Which Personal Data is Collected, Processed, Used, and Disclosed by Us";

3. to comply with a legal obligation to which we are subject. This includes crime detection, tax collection, and to comply with any applicable law;

4. where you provide consent to the processing of personal data for one or more specific purposes, such as some marketing activities we undertake. Where we wish to or need to rely on consent to process your data legitimately, we ask for your consent orally, by email, or through an online process for the specific activity for which we require consent and record your response on our system. Where consent is the legal basis for our processing, you have the right to withdraw your consent to this particular processing at any time;

Where we provide consultancy services on our products or the products themselves, the provision of personal data is a legal requirement and necessary for entering into a contract with us. We may not be able to enter into a contract with you if the requested information is not provided.

If you have entered into a contract with us and refuse to provide any information required by the contract or law, we reserve the right to terminate the business relationship with you. Where applicable, we may refer your refusal to the competent legal authority requesting such information.

Where Your Information is Held

All personal data processed is processed by our staff within the European Economic Area ("EEA"). However, as part of the services offered to you, the information you provide to us may be transferred to countries outside of the EEA. This may happen if one of our service providers is located or operates in a country outside of the EEA, for example for delivery services outside of the EEA data will be transferred to the shippers. These countries may not have similar data protection laws. If we transfer your information outside of the EEA, we will take appropriate measures to ensure your privacy rights continue to be protected. Also, if you use our services while outside of the EEA, information may be transferred outside of the EEA in order to provide those services.

Except as provided in this privacy policy, we will not provide any personally identifying information without your permission unless we are legally authorized or required to do so (for example, if required for legal proceedings or for the prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers, etc.

How Long We Keep Your Data

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal or reporting obligations (e.g., our obligations to tax authorities), our contractual obligations, or our legitimate interests.

Some categories of personal data we hold will need to be retained for longer than others. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of personal data, the purposes for which we process personal data, applicable legal requirements, and our contractual obligations.

Other personal data will be retained for the time strictly necessary to protect our legitimate interest. In some circumstances, we may anonymize personal data so that it can no longer be associated with you, in which case we may use such information without further notice.

Security

We take the security of your data seriously. We have internal policies and controls in place to protect your personal information from unauthorized access, improper use or disclosure, unauthorized alteration, or unlawful destruction or accidental loss.

We will update these measures as new technology becomes available, as appropriate.

Marketing

We may contact you periodically by telephone, email, or other digital means for marketing purposes related to our services, our website, and/or market research on proposed business developments.

We will seek your consent if we intend to use your data for such purposes or if we intend to disclose your information to third parties for such purposes.

You have the right to withdraw your consent if you do not wish to be contacted for such purposes (see Opt-Out below).

In the event of previous contacts of the same type, we will assume your consent as implicit and you may deny it at any time. This is referred to as soft opt-in consent and is useful as it allows us to suggest other products similar to the specific one you have requested or purchased.

In all other types of e-marketing, we are required to obtain your explicit consent.

Opting Out of Receipt of Communications (Opt-Out)

You have the right to opt-out of receiving marketing communications at any time and free of charge by sending an email to privacy@inoxstyle.com or using the "unsubscribe" option included in every marketing email or other marketing material received from us.

Website Cookies

We use cookies on our website. You can find out which cookies we use and why we use them by reading our Cookie Policy.

Your Rights

1. You can request access to the information we hold about you at any time and may request us to rectify, update, or restrict the processing of such information. We may ask you to verify your identity and further information about your request. We will seek to action your request within the timeframes required by applicable data protection laws.

2. We will make every reasonable effort to ensure that your personal data is kept and updated. However, you have an obligation to inform us of any changes to your personal data to ensure they are up to date, and we will update or delete your personal data accordingly.

3. In certain circumstances (e.g., where we have processed your data inaccurately), you may have the right to request erasure of your personal data. We will respond to your request within the timeframes required by applicable data protection laws and will only disagree with you if certain conditions apply. If we agree to your request, we will delete your data, keeping a note of your name on our register of people who do not wish to be contacted. This way, we will minimize the chances of contacting you again in the future. If you prefer this not to happen, you are free to indicate so.

4. Where we process your data based on consent you provided, you have the right to withdraw consent at any time and request the erasure of such data. Where legally permitted to do so, we may refuse your request by providing reasons.

5. Where possible we may, upon your request, transfer personal data to third parties where such personal data is processed by automated means and is processed on the basis of the performance of the contract with the user.

6. If you wish to exercise any of these rights or raise a complaint about how we have handled your personal data, you can contact us at privacy@inoxstyle.com

7. If you are not satisfied with our response or any of our data processing activities, you may lodge a complaint with the "Garante per la protezione dei dati personali" at the following address: Garante per la protezione dei dati personali - Piazza di Monte Citorio, 121 - 00186 Rome - Tel: + 39-06-696771 - Fax: + 39-06-696773785 - www.garanteprivacy.it

Automated Processing

All our activities and ancillary services involve manual decision-making processes.

Changes to Our Privacy Policy

Any changes to this privacy policy will be posted on this website to keep you informed of the information we collect, how we use it, and under what circumstances, if any, we disclose it.

Where appropriate, we may notify changes via email.

Please check frequently to see any updates or changes to our privacy policy.

For any further information, question, or doubt regarding this policy, please contact us at: privacy@inoxstyle.com

EMAIL

In the event that you wish to send, for any reason, emails to the website, or in the event that the website invites you to join the mailing list to receive information of your interest, we reiterate that - when one of these options requires the registration of your personal data - the registration of your personal data will always be in compliance with privacy law. Therefore, any registration will occur only after your explicit consent.

Applicable Law and Authorized Court

As indicated in the instructions, access to the site implies acceptance of all the rules set forth therein. That being granted, the user who enters the site agrees that Italian law is the applicable legislation to resolve any issues arising from access to the website or related to information or objects on the website. Similarly, the user agrees that the exclusively authorized court for the above matters is the Court of Justice of the city of Lucca - Italy.